Source: The Ken Blanchard Companies

“Building a servant leadership curriculum begins by identifying the attitudes, skills, and behaviors of a servant leader,” says Vicki Halsey, vice president of applied learning for The Ken Blanchard Companies. “Once you’ve identified what to teach and how to teach it, you can begin to look at the training modules you have in place and what you might need to add.”

As a part of a 13-city servant leadership executive briefing series, Halsey has worked with leadership, learning, and talent development professionals to identify more than 60 skills and attributes that should be part of a comprehensive servant leadership training program.

“Of course you have to take this a step at a time,” says Halsey, “and recognize that some of your desired outcomes are part of a mindset—attitudinal, while others are part of a skill set—behaviors that can be learned and developed.”

“Topping the servant leader mindset traits is empathy, closely followed by selflessness and humility,” says Halsey. “This is the recognition that leadership is not about you and your agenda.  It is about leading others to achieve their goals in order to achieve larger organizational goals in a collaborative way.  It’s about assessing people’s needs and providing the right amount of direction and support to help them succeed.”

The top servant leader skill set behaviors are task- or goal-specific listening, asking questions instead of telling, and focusing on how and when to develop others.

“These are skills that can be taught,” explains Halsey.  “If you want to be a servant leader, you must focus your energies on developing and practicing the behaviors of a servant leader.”(more)