Source: The Ken Blanchard Companies
“Building a servant leadership curriculum begins by identifying the attitudes, skills, and behaviors of a servant leader,” says Vicki Halsey, vice president of applied learning for The Ken Blanchard Companies. “Once you’ve identified what to teach and how to teach it, you can begin to look at the training modules you have in place and what you might need to add.”
As a part of a 13-city servant leadership executive briefing series, Halsey has worked with leadership, learning, and talent development professionals to identify more than 60 skills and attributes that should be part of a comprehensive servant leadership training program.
“Of course you have to take this a step at a time,” says Halsey, “and recognize that some of your desired outcomes are part of a mindset—attitudinal, while others are part of a skill set—behaviors that can be learned and developed.”
“Topping the servant leader mindset traits is empathy, closely followed by selflessness and humility,” says Halsey. “This is the recognition that leadership is not about you and your agenda. It is about leading others to achieve their goals in order to achieve larger organizational goals in a collaborative way. It’s about assessing people’s needs and providing the right amount of direction and support to help them succeed.”
The top servant leader skill set behaviors are task- or goal-specific listening, asking questions instead of telling, and focusing on how and when to develop others.
“These are skills that can be taught,” explains Halsey. “If you want to be a servant leader, you must focus your energies on developing and practicing the behaviors of a servant leader.”(more)
By Amy Murphy and William Duggan
The concept of presence of mind, as a tool for strategy, comes from one of the original writers on that subject: the Prussian general Carl von Clausewitz. In his classic book On War, published in 1832, he named presence of mind as a critical step of creative thinking. To have presence of mind is to clear away your prior notions about the situation you face: what the problem is, what the solution is, what your goal is, what the question is, what the answer is, what you want, what you expect, what you like or dislike. This gives your brain the space and time to make its own connections.
Presence of mind is difficult to foster, and it takes mental discipline to achieve. But it is crucial for creating good ideas — and it can make you happier and healthier too. The two biggest obstacles to presence of mind are excessive focus and negative thinking. Excessive focus means you can’t let go of your current understanding of the problem: your goals, your timeline, options you’ve already listed, and so on. To let your brain make new connections, you must free your mind of all that. This includes negative emotions such as anger, frustration, worry, and fear. These feelings flood the brain with the hormone cortisol, which blocks your ability to recall what you have stored in memory. You literally cannot think creatively…..(more)
Organizations are preparing for the speed and impact of technological transformation. To better understand how leaders view the effects of technology on their workforces and society, strategy+business looked back on two years’ worth of interviews conducted with CEOs from around the world. For more insight, see PwC’s 23rd Annual Global CEO Survey.